Terms & Conditions
Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. We will make every effort to insure your satisfaction with our products, price, and service. Please contact us with any questions or concerns, we are always happy to help.
Products & Pricing
Product specifications including material, size, colors and pricing are subject to change.
The following credit cards are accepted Visa, Mastercard, Discover Card and American Express.
Shipping standards are F.O.B. Macomb, MI, Freight Collect.
Once an order is placed it goes immediately into production. Therefore, custom orders may be subject to cancellation charges if art or any production has begun. Stock items can be cancelled if the order has not shipped. Once an order has been shipped, the order cannot be cancelled, follow return procedures below.
If you are not satisfied with your product you may return it within 60 days of purchase. Please call or email us to obtain return authorization. The returned product must be in New and unused condition. At your request we can issue replacement product, refund or credit. In the event of a refund, we will do our best to issue it as quickly as possible. We do ask that you allow upto 1 to 2 weeks, though in most cases it will be processed within 3 business days.
Unfortunately custom products cannot be returned unless they were defective at the time of sale. If you have received defective products please contact us right away and we will do our best to correct the situation as quickly as possible.
Premier does not sell or distribute its customer information to any third party. We'll never place your personal information on any mailing list that does not belong to us. We will never place you on any of our own mailing lists unless you request to be added. We may request personal information from you in connection with your use of our web site.
Our policy is to collect personal information from you only if you voluntarily submit such information to us.
We have the following exceptions to these privacy policies: We will release specific information about you or your company or your account to comply with any valid legal process such as a search warrant, subpoena, statute or court order.